CarehandlerCarehandlerPosted onTrustindex verifies that the original source of the review is Google. Our care agency has been using CareHandler for several years now. In the beginning, we experienced quite a few challenges—everything from glitches and app issues to communication difficulties and caregiver clock-in/clock-out problems. The system was not easy to navigate at first, and it took time to adjust. Over the years, however, CareHandler has improved tremendously. The app has become far more stable, user-friendly, and reliable. These updates have made a real difference in our daily operations by helping us stay organized, keeping client information updated, and managing schedules with much greater efficiency. I also want to highlight how supportive the CareHandler team has been. Priya, the CEO, has always been responsive and committed to improving the platform, and Karen has been consistently helpful anytime we needed guidance or assistance. Their willingness to listen and take feedback seriously has played a big role in the progress we’ve seen. Overall, we appreciate how far CareHandler has come and how much smoother it has made our workflow. It has become an essential tool for our agency.Posted onTrustindex verifies that the original source of the review is Google. Carehandler has been fantastic to work with. Questions are usually answered within 24 hours and their staff is very kind and professional. The app has simplified our daily operations and it is very user friendly for our caregivers to use.Posted onTrustindex verifies that the original source of the review is Google. I rarely write reviews, but the CareHandler app truly deserves it. Before using it, I was overwhelmed with day-to-day operations, constant scheduling issues, and communication gaps that were hurting my business. CareHandler completely changed that. Everything became smoother and more organized. The interface is incredibly user-friendly, my team adapted instantly, and our workflow improved almost overnight. What impressed me the most is how reliable and efficient the system is—no more double bookings, lost messages, or confusion. It gave me back control, clarity, and peace of mind. CareHandler Pulled my business back from the brink of collapse, for that I am forever grateful. Moreover, we've increased productivity, improved client satisfaction, and saved countless hours each week. I can honestly say this app played a major role in keeping my business afloat during a very challenging period. If you’re running a Home Care based business and want a tool you can truly rely on, Care Handler is a game-changer. I can’t recommend it enough!Posted onTrustindex verifies that the original source of the review is Google. Initially, my experience with Carehandler was frustrating. The interface was a little clunky and unintuitive, with persistent glitches—like appointments disappearing or being double scheduled—made it hard to trust. It felt like I was spending more time fixing problems than actually scheduling. However, the software has improved significantly. Updates have made the interface much cleaner and more logical. The stability issues are largely resolved, and I can now rely on the software to work as it should more often than not. This transformation has made it a genuinely valuable tool for our agency. A major strength has always been the support staff. They are consistently responsive, knowledgeable, and dedicated to resolving issues quickly. Their hard work and positive attitude have been crucial in bridging the gap between the software's initial problems and its current reliability. While Carehandler has evolved from a difficult tool into a reliable solution, there's still some room for growth. A few minor enhancements to the user experience and a continued focus on performance will ensure it reaches its full potential. The developers' commitment to improving the product, combined with the outstanding support team, has made all the difference.Posted onTrustindex verifies that the original source of the review is Google. I absolutly love CareHandler! Not only does this program give my caregivers a little more flexibility with their schedules and not having to rely on me to change it if need be, I can see daily where I stand for my Compliance and I have everything I need for our internal and external QA's right there in one program. The support team is AMAZING! Anytime I have a questions I get a quick response and assistance with whatever I need. Highly recommend CareHandler!Posted onTrustindex verifies that the original source of the review is Google. We have been using My CareHandler for several months now and it has improved how our office functions. Our staff enjoy using the app in the field. It has overhauled our company. We can rely on its functions to organize each client and caregiver with all the required documentation, and it has reduced the need for paper files and all the Excel spreadsheets that we were using prior. My favorite part has to be the fact that I can email the company and get a response that day from a person that knows the information inside and out. My last EVV product was based out of Florida and to get a problem solved took several weeks and sometimes months. It was very discouraging, so to have the complete opposite with My CareHandler has been PHENOMENAL. I would highly recommend this EVV product to all in-home care companies. We really do love it. It has many features that we love and we were able to customize it to what we want.Posted onTrustindex verifies that the original source of the review is Google. This is the best company! They have it all figured out for automatic claims no matter the payer. The system is easy for caregivers to understand, they are willing to change what is needed if its an issue with something that we see at any time they are helping out not only by setting up the EVV but also if a caregiver has issues with understanding how to use the system or an error of some sort, and it happens very very little. they are right there to help out directly. Also watch for billing errors and help walk though how to resubmit those if they see them. The system is easy to understand and they are so all super friendly. We could not ask for a better system. Thank you to all of you for making our life so much easier and freeing up our time to do what we need to do rather then watching every minute of the day keeping the hrs running. Appreciate you all!Posted onTrustindex verifies that the original source of the review is Google. Karen Strop has been great to work with. She has great insight into the Personal Care Service industry. We enjoy working with her.
