Content from Home Care Pulse

The 5 Most Successful Caregiver Retention Solutions, According to Home Care Experts

The 5 Most Successful Caregiver Retention Solutions

Hundreds of home care insiders responded to the poll, sharing their experiences, bringing clarity to some common assumptions, and revealing surprising trends in the process. Here’s what they had to say.

Ongoing Caregiver Retention Challenges
To discuss the solutions, it’s first necessary to understand the main challenges facing individual agencies. Respondents were asked to select the top 3-4 pain points that impact caregiver retention at their agency.
After calculating the results, the top 5 pain points that continue to be most impactful for agency owners are:

Rising Wages in Competing Sectors, COVID-19, Caregiver Burnout, Lack of Quality Shifts/Lack of Consistent Shifts, Too Much Travel for Shifts…

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Unscheduled Visits Feature

Unscheduled Visits Feature!

Link to Training Video

Mobile View Training

This new feature is totally optional, meaning your agency does not have to choose to use it. Unscheduled visits allow a caregiver that may work with a family member or live in the home the ability to clock in/out for a section service code based on their availability. This is also something that the administration has to do first, so it is 100% up to you!

Make sure to add service codes for the caregiver for the month and/or remove any appointments for the future if you are going to make an unscheduled appointment for a new participant!

You can search/find the unscheduled visits in the visit’s section by going to the visits filter, and select “unscheduled”. You approve and edit the same as before.

In the scheduling part, you will see that there is a section you can view unscheduled appointments. It shows how many units are left for that code for that client. It organizes it by client instead of date because an unscheduled visit can span a long period of time.

The Caregivers will access this feature in the app under “unscheduled appointments” they can simply select the service code they want to work or view how much time is left on a code, and then clock in and out the same as before.

Please contact us with any questions!!

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Our Free Version is Here!

Carehandler is so excited to announce that our free version is ready! The free version allows users to manage employees, patients, payroll, workbooks, and send out notifications to other users! Those that sign up soon will be grandfathered into our pricing. For your reference, our pricing is listed below. There are NO hidden fees with Carehandler! 

$297 per month or $3,069 annually 

$.50 per active patient

$1,200 set-up, training, and onboarding fee (1 time)

Get started today! 

If you would like to sign up for the free version, follow this link:

We look forward to helping your PCS agency increase profitability and efficiency! Don’t hesitate to reach out to our team if you have any other questions! 

EVV Mandate

Guiding You in the Right Direction

Your EVV & Sandata Experts!

We don’t mean to brag, but we have been working our tails off with the State’s Aggregator, Sandata! The Carehandler team has been one of the few vendors to be a part of the early testing with the State’s Aggregator system. 

We want all of our current and future agencies that will be using Carehandler to be confident that their agency will be abiding by the new EVV Mandate. We are constantly looking out for new information regarding the rules and regulations of the EVV and Sandata Integration. 

Stay tuned for more exciting updates about Carehandler and the EVV!

Would you like to schedule a demo? 

Our team is ready to showcase our product to your team! If you would like a demo, follow the link below to schedule one with our team 🙂 


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Our presence may be small, but Carehandler is making a huge impact in the Home Care Industry. We would love to have you follow our progress on social media. We are on both Facebook and Instagram. Follow the links below to see our pages! 



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